1. Acceptance of Terms
By accessing and using TrustOTP ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use this service.
2. Service Description
TrustOTP provides temporary phone number rental services and one-time password (OTP) verification services. Our services include:
- Rental of US phone numbers for receiving SMS messages
- One-time verification code reception for various online services
- Real-time SMS delivery through our platform
- Balance-based payment system for services
3. Account Registration
To use our services, you must create an account providing accurate, current, and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Ensuring your account information remains accurate and up-to-date
4. Payment Terms
Important: No Refunds Policy
All payments are final and non-refundable. This includes but is not limited to:
- Account balance deposits
- Phone number rental fees
- OTP verification service fees
- Unused account balances
By adding funds to your account or purchasing services, you acknowledge and agree that:
- All sales are final
- Account balances cannot be withdrawn or refunded
- Unused balances remain in your account for future use
- Balances do not expire but accounts may be closed for inactivity after 12 months
- Prices may change without notice for future purchases
5. Acceptable Use Policy
You agree not to use our services for any unlawful purposes or prohibited activities, including but not limited to:
- Fraudulent activities or identity theft
- Harassment, spam, or abuse
- Violation of any local, state, national, or international law
- Infringement of intellectual property rights
- Creation of multiple accounts to abuse promotions or services
- Automated or bot usage without explicit permission
- Reselling or redistributing our services without authorization
6. Service Limitations
Please be aware of the following limitations:
- Phone numbers are provided for SMS reception only (no voice calls)
- OTP codes are valid for 20 minutes from activation
- We do not guarantee compatibility with all services
- Some services may block or reject our phone numbers
- SMS delivery times may vary and are not guaranteed
- Phone numbers may be recycled after rental period expires
7. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. Key points include:
- SMS content may be temporarily stored for service delivery
- We do not share your personal information with third parties except as required by law
- You should not use our services for receiving sensitive personal information
- Messages received may be visible to our support staff for service quality purposes
8. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
- UNINTERRUPTED OR ERROR-FREE SERVICE
- ACCURACY, RELIABILITY, OR COMPLETENESS OF THE SERVICE
- COMPATIBILITY WITH ALL THIRD-PARTY SERVICES
9. Limitation of Liability
IN NO EVENT SHALL TRUSTOTP, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES RESULTING FROM:
- Your use or inability to use the service
- Any unauthorized access to your account
- Any interruption or cessation of transmission to or from our service
- Any bugs, viruses, or errors in the service
- Any loss of data or content
Our total liability shall not exceed the amount you have paid us in the last 30 days.
10. Account Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these terms and conditions
- Fraudulent or illegal activities
- Abuse of our services
- Non-payment or payment disputes
- Extended inactivity (12+ months)
Upon termination, any remaining account balance is forfeited and non-refundable.
11. Modifications to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the service after any modifications indicates your acceptance of the updated terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Delaware.
13. Contact Information
For questions about these Terms and Conditions, please contact us at:
14. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and TrustOTP regarding the use of our service.